Payment Terms

Effective Date: July 7, 2026

1. Overview

At Apex Home Wellness, we want purchasing your home sauna to be simple, secure, and transparent. This Payment Terms policy explains the payment methods we accept, when payment is processed, and how we protect your financial information.

2. Accepted Payment Methods

We accept the payment methods available during checkout, which may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Approved financing options (when available)

Available payment methods may change without notice and can vary depending on your location.

3. Payment Processing

Payment is securely processed through Shopify’s approved payment providers. By placing an order, you represent that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate and complete.
  • You authorize Apex Home Wellness to charge the total purchase amount, including any applicable taxes and shipping charges.

4. Order Verification

To help protect our customers and prevent fraudulent transactions, we may perform additional verification before accepting an order. In certain situations, we may contact you to verify billing information or request additional documentation before processing your order. We reserve the right to cancel any order suspected of fraud or unauthorized activity.

5. Financing

Financing options may be available through third-party financing providers. Approval, interest rates, payment terms, and eligibility requirements are determined solely by the financing provider and are subject to their terms and conditions.

6. Payment Security

Protecting your financial information is a priority. Our website uses industry-standard SSL encryption, and payment information is securely processed through PCI DSS-compliant payment providers. Apex Home Wellness does not store your complete credit card information on our servers.

7. Order Confirmation

After your payment has been successfully processed, you’ll receive an email confirming your order. If you do not receive a confirmation email within a reasonable period after placing your order, please check your spam folder or contact us.

8. Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated. Prices, promotions, and product availability are subject to change without notice.

9. Payment Issues

If your payment is declined or cannot be processed:

  • Verify that your payment information is correct.
  • Contact your financial institution if necessary.
  • Try another accepted payment method.
  • Contact us if you continue experiencing difficulties.

Orders will not be processed until payment has been successfully completed or approved.

10. Changes to These Payment Terms

We may update these Payment Terms periodically to reflect changes in our business practices, payment providers, or legal requirements. Any updates become effective immediately upon posting this page.

Questions?

Purchasing a sauna is a significant investment, and we want the checkout process to be as clear and secure as possible. If you have questions about payment methods, financing, billing, or your order, we’re happy to help.

Apex Home Wellness

Email: support@apexhomewellness.com (replace with your actual support email if different)

Website: apexhomewellness.com