Terms of Service

Effective Date: 07/07/2026

1. Introduction

Welcome to Apex Home Wellness (“Apex Home Wellness,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website and services.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years of age or have the legal authority to enter into this agreement. If you are using our Services on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Accounts

Account Information

Certain features of our website may require you to create an account. You agree to provide accurate, complete, and current information and to keep your account information updated.

Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately if you believe your account has been accessed without authorization.

4. Orders & Payment

Product Availability

All products are subject to availability. Many of our products are shipped directly from our manufacturing partners. Product availability, estimated lead times, and specifications may change without prior notice.

Pricing

Prices are subject to change without notice. While we make every effort to ensure pricing accuracy, errors may occasionally occur.

Payment

We accept payment through the payment methods available during checkout. All payments are securely processed through Shopify’s approved payment providers. You agree to provide accurate billing and payment information when placing an order.

Order Acceptance

Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Inability to process payment
  • Any other reason permitted by applicable law

If your payment has already been processed, any canceled order will be refunded in accordance with our refund policies.

5. Shipping & Delivery

Certain products sold by Apex Home Wellness are delivered via freight carrier and may require scheduled delivery, curbside delivery, or additional delivery arrangements depending on the manufacturer and product. Please review our Shipping Policy for complete information regarding shipping methods, delivery timelines, inspections, and freight procedures.

Risk of Loss

Ownership and risk of loss transfer to the customer once the shipment has been delivered to the carrier.

6. Returns & Refunds

Please review our Return & Refund Policy for information regarding cancellations, returns, exchanges, damaged shipments, and refunds.

7. Intellectual Property

Ownership

All content available through this website—including text, graphics, logos, photographs, product descriptions, images, designs, trademarks, and software—is the property of Apex Home Wellness or its respective licensors and is protected by applicable intellectual property laws.

Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes.

Restrictions

You may not:

  • Copy or reproduce website content without written permission
  • Sell, redistribute, or commercially exploit any portion of the website
  • Use Apex Home Wellness trademarks without authorization

8. User Content

If you submit reviews, photos, testimonials, or other content through our website, you grant Apex Home Wellness a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for business purposes. You agree not to submit content that:

  • Violates any law
  • Infringes another person’s rights
  • Contains abusive, defamatory, obscene, or fraudulent material

9. Prohibited Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the operation or security of the website
  • Introduce malicious software or harmful code
  • Misrepresent your identity or submit fraudulent information

10. Disclaimers

Website Availability

Our Services are provided on an “AS IS” and “AS AVAILABLE” basis. We make no guarantee that the website will operate without interruption or error.

Product Information

While we strive to provide accurate descriptions, specifications, pricing, and images, we cannot guarantee that all information is complete, current, or error-free. Product specifications may change without notice by the manufacturer.

Manufacturer Warranties

Warranty coverage is provided by the individual product manufacturer unless otherwise stated. Apex Home Wellness does not provide warranties beyond those expressly offered by the applicable manufacturer.

11. Limitation of Liability

To the fullest extent permitted by law, Apex Home Wellness shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use of the Services
  • Inability to access the Services
  • Website interruptions
  • Unauthorized access to your information
  • Product delays beyond our reasonable control

Our total liability shall never exceed the amount paid for the applicable product or service giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Apex Home Wellness, its owners, employees, affiliates, suppliers, and partners from any claims, damages, losses, liabilities, or expenses arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any applicable law or third-party rights

13. Termination

We reserve the right to suspend or terminate access to our Services at any time, without prior notice, if these Terms are violated or if continued use is determined to be inappropriate.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to this website. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

16. General Provisions

Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Apex Home Wellness regarding your use of our Services.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

17. Contact Information

If you have questions regarding these Terms of Service, please contact us.

Apex Home Wellness

Email: [support@apexhomewellness.com]

Website: [www.apexhomewellness.com]

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM CT

Questions?

We’re happy to help. If you have questions about any of our policies before placing your order, please contact our team. Purchasing a sauna is a significant investment, and we believe you should feel confident every step of the way.